Privacy Policy of lakecomoeastside.com

This information is provided pursuant to Article 13 of the European Regulation No. 679/2016 (hereinafter “GDPR”) and describes the purposes and methods of processing your personal data. Where necessary, additional specific information may be provided for certain purposes and methods of processing. Emails received and the data contained therein are stored for a period consistent with the execution of the requested service.

lakecomoeastside.com collects certain Personal Data from its Users.

Personal Data collected for the following purposes and using the following services:

  • Contacting the User
  • Mailing list or newsletter
    • Personal Data: surname, email, and first name
  • Statistics
    • Google Analytics
    • Personal Data: Cookies and usage data

Specifically, your Personal Data is collected for:

  1. Making reservations, both through the website and directly (via call center, email, or chat) for individual and group accommodation requests;
  2. Modifying or canceling reservations;
  3. Sending the newsletter and managing subscription and/or cancellation thereof;
  4. Preventing fraudulent behavior;
  5. Complying with legal obligations.

Personal Data collected for payment purposes may include credit card details, bank account information used for transfers, or other payment methods. The payment data collected by this application depends on the payment system used.

Data Retention Period

The retention period for the provided data is proportionate to the purposes of the processing. Specifically, data will be retained:

  • For the duration of the contract and the time necessary to provide the requested services (e.g., for the entire period related to the organization, execution, reporting, and invoicing of the activity provided);
  • For an additional period:
    • As established by applicable laws, including secondary or regulatory legislation requiring data retention (e.g., 10 years for accounting and tax records).
    • Necessary to protect or enforce a right of the Data Controller.

Data collected for ancillary and statistical activities (e.g., marketing) will be retained for 24 months. If it is necessary to extend the processing period beyond the defined timeframe, lakecomoeastside.com will provide prior information and, where necessary, request consent.

Rights of the Data Subject

Under current regulations, you have the right to:

  1. Request and obtain access to your Personal Data;
  2. Request and obtain the rectification or deletion of your Personal Data;
  3. Request and obtain the restriction of processing of your Personal Data;
  4. Object to processing;
  5. Request and obtain the portability of your Personal Data (in a structured, commonly used, and machine-readable format) and transmit your data to another Data Controller;
  6. Withdraw any consent provided, without prejudice to cases where processing is necessary to fulfill a legal obligation;
  7. Lodge a complaint with a supervisory authority.

Requests should be directed to the Data Controller, attaching a copy of your identity document.

Contact Information

Data Controller:

Lake Como East Side
Tel +39 0341 1880440
info@casa-sullalbero.it

Viale Penati 5/7 23864 Malgrate (LC)
Lago di Como – Italy